Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1. What Personal Information Do We Collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your:

• Name, email address, phone number
• Mailing address
• Credit card information
• Business name and FFL information (where applicable)
• Date of birth, ID, and other age-verification information (see Section 14)
• Other details to help you with your experience

2. When Do We Collect Information?

We collect information from you when you:

• Register on our site
• Place an order
• Subscribe to a newsletter
• Respond to a survey
• Fill out a form
• Use Live Chat
• Enter information on our site

3. How Do We Use Your Information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
• To improve our website in order to better serve you
• To allow us to better service you in responding to your customer service requests
• To administer a contest, promotion, survey or other site feature
• To quickly process your transactions
• To ask for ratings and reviews of services or products
• To follow up with you after correspondence (live chat, email or phone inquiries)

4. How Do We Protect Your Information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a third-party gateway provider. Card data is handled by our payment gateway and is never stored on our servers.

5. Do We Use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies and similar technologies to:

• Allow customers to 'log-in' to the site
• Help remember and process the items in the shopping cart
• Understand and save user's preferences for future visits
• Understand how visitors use our site (analytics)
• Measure and deliver advertising through ad pixels
• Record site sessions to improve the site (session replay)
• Operate live chat

Our live chat and session replay tools may record your interactions with our site, including chat conversations.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser: If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient may not function properly.

6. Third-Party Disclosure

We share your Personally Identifiable Information with service providers that help us operate our site and fulfill orders, and as required by law. This includes the shipping carriers that deliver your order, which require your information for adult-signature delivery.

We may also share information where required by law, such as for California Department of Justice eligibility checks, delivery through licensed vendors or FFLs, and in response to subpoenas and court orders.

7. Third-Party Technology Services

We may use third-party technology services. These services may include, but are not limited to the following:

• Ecommerce website service provider(s)
• Payment gateway(s)
• Fraud prevention screening
• Email sending service(s)
• Promotional service(s)

We share your Personal Information with these third parties as necessary to provide our services.

8. Use of Personal Information

"Order Information" means the information you provide when placing an order, including your name, billing and shipping address, payment information, email address, and phone number.

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we (or third parties) use this Order Information to:

• Process payments
• Communicate with you
• Screen our orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services

9. California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

According to CalOPPA, we agree to the following:

• Users can visit our site anonymously
• Our Privacy Policy link includes the word 'Privacy' and can easily be found on our home page
• You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change your personal information by logging in to your account.

10. Minors

Our site is not intended for anyone under 18, and we do not sell ammunition to anyone under 18, or under 21 for handgun ammunition. If we learn we have collected personal information from someone under the required age, we will delete it.

11. Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

12. CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

13. Your Rights

• Access your personal information
• Correct inaccurate data
• Request data deletion (subject to legal requirements)
• Data portability
• Opt-out of marketing communications

14. United States Only

Our site is operated in and intended only for users in the United States.

18. Contact Us

Email: support@clearancecalibers.com